FAQ

We accept Zelle. Place your order as normal, and your confirmation email shows the exact amount and where to send it. Put your order number in the Zelle memo so we can match it.

Yes, but it takes seconds. At checkout, enter your email and we'll send a one-time code. That creates your account; there's no password to remember and no approval to wait for.

Monday to Friday, orders placed and paid before 2:00 PM Pacific typically ship the same day. Occasionally there are exceptions. You'll get tracking by email once it's on its way. Standard shipping is free on orders over $400.

Every batch is tested by an independent lab. The certificate of analysis is on the product page and in the COA library, with the lab, batch number and test date.

Our products are sold solely for in-vitro laboratory research. They are not for human or veterinary use, and we can't give advice on personal use. You must be 18 or older to buy.

They are sold for research purposes only. Rules vary by country and state, so check your local regulations before ordering.

Lyophilized means freeze-dried. Removing the moisture keeps a peptide stable in its sealed vial until it's used.

Keep sealed, lyophilized vials in a cool, dry, dark place. For long-term storage, −20 °C is standard. Each product page lists its storage conditions.

It's offered as a convenience with a peptide order, so it's limited to one vial per order and can't be ordered on its own.

Email info@peptidesupply.us within 48 hours of delivery with your order number and photos, and we'll replace it. We can't accept returns or give refunds on research materials. See our refund policy for the details.